2009 is going to be the best! I, like most of St. Louis, hate Charter with a passion. Well, let me re-phrase. I don’t hate them, its just that they treat their customers like shit, and I know they’ve done a little bit to help that recently, but the damage has been done and its too little too late. I would love to like them, but it just doesn’t look like its going to happen…especially since they are this close to filing for bankruptcy!
The big wigs at Charter were due to pay $73.7 million dollars the other day for interest on some of their debt and they just didn’t. I’m sure when they got called by the debtors itwent something like this:
Debtor: “Hey, we didn’t get the $73.7 million dollars you owe us.”
Charter: “What?! Hmmm…we sent one of our service experts over to your office as we told you we would between 12 pm and 5 pm yesterday. Were you not there?”
Debtor: “Um…yeah, we were here all day waiting for you.”
Charter: “It says here we tried to call you.”
Debtor: “No. No one called.”
Charter: “Well I don’t know what to tell you…our records say that we contacted you and you did not respond. You didn’t leave at all?”
Debtor: “Well, I stepped outside for a smoke at one point, but someone should have been up there.”
Charter: “Yeah, thats when we stopped by. You missed us.”
Debtor: “I didn’t even tell you what time I stepped out!”
Charter: “I’m sorry for your inconvenience. Would you like to make another appointment?”
Debtor: “Well, I really need that $73.7 million dollars, so yeah!”
Charter: “I have an opening in 2 weeks from Wednesday.”
Debtor: “What?! 2 weeks! Thats insane!”
Charter: “Well, please be in your office, by your phone next time. Is there anything else I can help you with today?”
We know how you feel…good luck Debtor!
For the full story, go to the article on Hollywood Reporter.com